Dráma

In the context of human resources (HR), “dráma” refers to the conflicts, tensions, and emotional upheavals that can arise within a workplace due to interpersonal relationships, communication breakdowns, or organizational changes. It encompasses scenarios where employees may experience stress, disagreements, or challenges that can affect their performance and the overall work environment. HR professionals often need to address these dramatic situations through conflict resolution strategies, mediation, and effective communication skills to restore a positive workplace atmosphere. Understanding and managing workplace drama is essential for maintaining employee morale, fostering collaboration, and ensuring a productive organizational culture.